Policies
Shipping Policy
This page explains shipping coverage, fees, timing, and customs handling for jewelry and accessory orders on this site. Listed prices do not include shipping by default.
Last updated: 30 October 2026.
Shipping coverage and fees
Catalog prices do not include shipping, insurance, or customs charges. Carrier, shipping cost, and available destinations are confirmed before dispatch or stated during order communication. Unconfirmed shipping fees are not automatically added to or removed from the listed price.
Dispatch and timing
This website does not publish fixed dispatch or delivery dates. Timing for in-stock orders follows the confirmation given by staff. When stock is not published, placing an order does not mean the item is ready to ship immediately.
Customs and taxes
Cross-border shipments may incur duties, VAT, or other local charges. Unless both sides confirm in writing that the seller will pay them, those charges are usually the recipient’s responsibility. Incorrect delivery details can cause delay or return.
Wholesale and custom orders
Shipping and inspection terms for wholesale, bulk, and custom orders follow the quotation or written agreement both sides confirm. The general rules on this page apply to catalog retail orders. If a written agreement differs from this page, the written agreement controls.
How to ask about shipping
Submit the request through the Contact form or customer-service entry on this website, and include the order number and necessary details. The footer shows only contact details that have been configured.